Job Description
Join our award-winning healthcare team as a Scheduling Coordinator in the heart of Chicago! At MediSync Health Partners, we're revolutionizing patient care through innovative scheduling solutions. This pivotal role combines administrative excellence with patient advocacy, ensuring seamless appointment management across our multi-specialty clinics. If you thrive in dynamic environments where precision meets compassion, this is your opportunity to make a tangible impact on healthcare accessibility in the Windy City.
We offer competitive benefits, professional development opportunities, and a collaborative culture that values work-life balance. Apply today to become part of a team committed to redefining healthcare scheduling excellence!
Responsibilities
- Manage complex provider schedules across 5+ medical specialties using Epic EHR system
- Coordinate patient appointments, rescheduling, and waitlist management with 99% accuracy
- Handle insurance verification and prior authorization for 150+ daily patient interactions
- Optimize clinic efficiency by balancing patient load and provider availability
- Collaborate with clinical teams to resolve scheduling conflicts proactively
- Generate daily/weekly utilization reports and identify process improvement opportunities
- Serve as primary liaison between patients, providers, and billing departments
- Implement new scheduling protocols to reduce patient no-show rates by 15%+
Qualifications
- Associate's degree in Healthcare Administration or related field (Bachelor's preferred)
- 3+ years experience in medical scheduling or healthcare coordination
- Expert proficiency in Epic EHR and advanced calendar management systems
- Deep understanding of insurance verification protocols and HIPAA compliance
- Exceptional communication skills with ability to de-escalate complex patient situations
- Proven track record in managing high-volume appointment systems (50+ daily)
- Advanced proficiency in Microsoft Office Suite and data analysis tools
- Ability to thrive in fast-paced environments with competing priorities