Job Description
Join our dynamic healthcare team as an Immediate Hire Scheduling Coordinator in Detroit, MI! We're seeking a highly organized professional to optimize patient flow and ensure seamless appointment management. This full-time role offers competitive compensation, comprehensive benefits, and the opportunity to make a tangible impact in patient care coordination.
Our fast-paced environment values precision and proactive communication. If you excel in high-stakes scheduling and thrive in collaborative settings, apply now to join our award-winning team!
Responsibilities
- Coordinate complex multi-specialty medical appointments across 15+ departments
- Optimize provider schedules while maximizing patient access and minimizing wait times
- Manage electronic health record (EHR) scheduling systems with 99% accuracy
- Resolve scheduling conflicts through proactive communication with patients and providers
- Oversee pre-authorization processes for specialized procedures
- Generate daily/weekly utilization reports for department leadership
- Train new staff on scheduling protocols and system navigation
Qualifications
- Minimum 2 years of professional scheduling experience in healthcare
- Advanced proficiency in Epic or EHR scheduling systems
- Exceptional verbal/written communication skills
- Proven ability to manage competing priorities under pressure
- Associate degree in healthcare administration or related field
- Experience with Medicaid/Medicare scheduling guidelines
- Strong analytical skills with attention to detail
- Certified Medical Administrative Assistant (CMA) preferred