Job Description
Join our award-winning healthcare team as a Scheduling Coordinator in Nashville! We're offering a $3,000 sign-on bonus for qualified candidates who start before October 1st. Be the backbone of our patient care operations by managing complex appointment schedules across multiple departments. Enjoy competitive benefits, flexible scheduling options, and a supportive work environment in Music City's thriving healthcare sector.
Responsibilities
- Coordinate patient appointments across 15+ specialty departments using Epic EHR systems
- Optimize provider schedules to maximize patient access and minimize wait times
- Handle complex insurance verification and prior authorization requirements
- Serve as primary communication hub for patients, providers, and ancillary staff
- Implement scheduling best practices to reduce no-show rates by 20%+
- Train new staff on scheduling protocols and system navigation
- Analyze scheduling data to identify operational improvements
Qualifications
- 3+ years of healthcare scheduling or medical office coordination experience
- Expertise in Epic EHR scheduling modules and patient flow management
- Strong knowledge of insurance verification processes and HIPAA compliance
- Exceptional communication skills with diverse patient populations
- Ability to manage competing priorities in a fast-paced clinical environment
- Proficiency in Microsoft Office Suite and scheduling software
- Associates degree in healthcare administration or related field required