Job Description
Join our award-winning healthcare team in Fresno as a Scheduling Coordinator! We're seeking a detail-oriented professional to optimize patient flow and ensure seamless operations. Enjoy competitive compensation, comprehensive benefits, and a supportive work environment where your expertise makes a real difference in our community.
As a key member of our administrative team, you'll be the backbone of our patient experience, coordinating complex schedules while maintaining the highest standards of accuracy and compassion. This hybrid role offers flexibility and growth opportunities within a leading healthcare provider.
Responsibilities
- Manage and optimize provider schedules across multiple departments
- Coordinate patient appointments, referrals, and insurance verification
- Utilize EMR systems (Epic preferred) for scheduling and documentation
- Resolve scheduling conflicts with patients and clinical staff
- Generate reports on utilization and efficiency metrics
- Collaborate with billing team for accurate coding and documentation
- Train new staff on scheduling protocols and system usage
Qualifications
- 3+ years of experience in healthcare scheduling coordination
- Proficiency with EMR systems and scheduling software
- Exceptional communication and problem-solving abilities
- Strong organizational skills with attention to detail
- Experience with insurance verification and referral processes
- Ability to thrive in a fast-paced, patient-centered environment
- Associate degree in healthcare administration or related field
- Certification in medical scheduling (preferred)