Job Description
Join our dynamic healthcare team as a Scheduling Coordinator in Greensboro, NC! We're seeking a highly organized professional to manage patient appointments, optimize clinic workflows, and deliver exceptional customer service. This role is perfect for detail-oriented individuals who thrive in fast-paced environments and want to make a tangible impact on patient care. Enjoy competitive compensation, comprehensive benefits, and a supportive workplace culture.
Responsibilities
- Schedule and manage patient appointments across multiple departments using EHR systems
- Coordinate with physicians, nurses, and staff to ensure optimal clinic flow
- Handle patient inquiries regarding appointments, insurance, and procedures
- Maintain accurate electronic calendars and update patient records
- Resolve scheduling conflicts and prioritize urgent cases
- Generate daily/weekly reports for department heads
- Collaborate with billing team on insurance verification and pre-authorizations
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 2+ years experience in healthcare scheduling or administrative coordination
- Proficiency with EHR systems (Epic, Cerner) and Microsoft Office Suite
- Exceptional communication and interpersonal skills
- Strong attention to detail and problem-solving abilities
- Ability to multitask in high-pressure environments
- Knowledge of HIPAA compliance regulations
- Experience with insurance verification processes