Job Description
We are urgently seeking a highly organized Scheduling Coordinator to join our dynamic healthcare team in Denver. As the backbone of our clinic operations, you'll ensure seamless patient experiences through masterful appointment coordination. This is your chance to make an immediate impact in a fast-paced environment where precision meets compassion.
Why join us? Denver Health Systems offers unparalleled growth opportunities, comprehensive benefits, and a culture that values your professional development. Be part of an award-winning organization recognized for patient excellence.
Responsibilities
- Manage and optimize multi-provider appointment calendars using Epic EHR systems
- Coordinate complex patient scheduling across specialty departments with precision
- Proactively communicate schedule changes to patients via automated systems and personal calls
- Resolve scheduling conflicts while maintaining 95%+ patient satisfaction metrics
- Collaborate with billing and clinical teams to ensure accurate documentation
- Analyze scheduling data to identify efficiency improvements and implement solutions
- Train new staff on scheduling protocols and system best practices
Qualifications
- 3+ years of medical office scheduling experience with Epic EHR proficiency
- Exceptional multitasking abilities in high-volume environments (100+ daily appointments)
- Advanced knowledge of healthcare compliance (HIPAA, CMS regulations)
- Proven track record of reducing no-show rates by 15%+
- Strong problem-solving skills with attention to minute details
- Ability to maintain composure during emergencies and schedule disruptions
- Associate's degree in healthcare administration or related field required