Job Description
Join our award-winning healthcare team as a Scheduling Coordinator in sunny Henderson, NV! We're seeking a detail-oriented professional to orchestrate patient appointments, optimize provider schedules, and deliver exceptional service. Enjoy competitive pay, comprehensive benefits, and a supportive work environment where your organizational skills make a real difference.
Responsibilities
- Manage complex provider-patient appointment schedules across multiple departments
- Coordinate with clinical teams to optimize daily workflows and minimize wait times
- Handle patient inquiries regarding scheduling, insurance verification, and pre-visit prep
- Maintain accurate electronic health records (EHR) scheduling data and calendar systems
- Collaborate with billing department for insurance authorization and prior authorizations
- Implement process improvements to enhance scheduling efficiency and patient satisfaction
Qualifications
- 3+ years of experience in medical scheduling or administrative coordination
- Proficiency with EHR systems (Epic, Athenahealth, or similar)
- Exceptional communication and conflict-resolution skills
- Strong attention to detail with ability to manage competing priorities
- Knowledge of healthcare regulations (HIPAA compliance)
- Associate degree or relevant certification preferred