Job Description
Join our award-winning healthcare team in Lubbock, TX as a Scheduling Coordinator! We're seeking a detail-oriented professional to optimize patient appointment workflows and enhance operational efficiency. This hybrid role offers competitive compensation, comprehensive benefits, and opportunities for career growth in a supportive environment.
Responsibilities
- Manage physician schedules and coordinate patient appointments across multiple departments
- Utilize electronic health record systems (EHR) to maintain accurate scheduling data
- Communicate effectively with patients, providers, and clinical staff regarding appointment logistics
- Resolve scheduling conflicts and implement process improvements for operational efficiency
- Coordinate pre-appointment preparations and ensure smooth patient flow
- Generate daily/weekly reports on scheduling metrics and patient volumes
- Collaborate with billing and registration teams to maintain data integrity
Qualifications
- Associate degree in healthcare administration or related field (or equivalent experience)
- 2+ years experience in medical scheduling or healthcare coordination
- Proficiency with EHR systems (Epic, Meditech, or similar)
- Exceptional communication and customer service skills
- Strong organizational abilities with attention to detail
- Ability to work efficiently in a fast-paced clinical environment
- Knowledge of HIPAA compliance and healthcare regulations
- Experience with appointment scheduling software preferred