Job Description
Join our dynamic healthcare team as a Scheduling Coordinator at MediCare Solutions! We're seeking a detail-oriented professional to optimize patient flow and ensure seamless appointment coordination. This role offers competitive compensation, comprehensive benefits, and opportunities for career growth in Lincoln's thriving medical community. If you excel in high-pressure environments and prioritize exceptional patient experiences, apply today to become an integral part of our patient-first culture.
Responsibilities
- Schedule and coordinate patient appointments across multiple departments using EHR systems
- Manage provider calendars to maximize efficiency and minimize wait times
- Handle patient inquiries regarding appointments, insurance, and pre-visit requirements
- Collaborate with clinical teams to resolve scheduling conflicts and accommodate urgent cases
- Maintain accurate patient records and update scheduling protocols as needed
- Analyze scheduling metrics to identify optimization opportunities
- Train staff on scheduling best practices and system updates
Qualifications
- Associate's degree or equivalent experience in healthcare administration
- 2+ years of scheduling or coordination experience in a medical setting
- Proficiency with EHR systems (Epic or Cerner preferred)
- Exceptional organizational and time-management skills
- Strong written and verbal communication abilities
- Ability to work efficiently in fast-paced, high-volume environments
- Certified Medical Administrative Assistant (CMA) preferred
- Knowledge of HIPAA compliance protocols