Job Description
Join our award-winning healthcare team as a Scheduling Coordinator in Stockton, CA! We're seeking a meticulous professional to orchestrate complex medical schedules while delivering exceptional patient experiences. Enjoy competitive compensation, comprehensive benefits, and career growth in a dynamic environment. If you thrive in fast-paced settings and excel at precision, apply now to become part of our patient-centered mission!
Responsibilities
- Coordinate multi-specialty physician schedules across 15+ departments
- Manage electronic health record (EHR) scheduling systems with 99.5% accuracy
- Optimize appointment workflows to reduce patient wait times by 30%
- Resolve scheduling conflicts through proactive communication with stakeholders
- Generate monthly utilization reports for department heads
- Train staff on scheduling protocols and system updates
- Handle patient inquiries regarding appointments and referrals
Qualifications
- Associate's degree in healthcare administration or related field
- 3+ years of medical scheduling experience with EHR systems
- Certified Medical Scheduler (CMS) or equivalent credential preferred
- Expertise in Epic, Cerner, or similar scheduling platforms
- Advanced proficiency in Microsoft Office Suite
- Exceptional communication and conflict resolution skills
- Ability to manage 50+ concurrent appointments daily