Job Description
Join Louisville Medical Group's dynamic team as a Scheduling Coordinator and become the backbone of our patient care operations. In this critical role, you'll orchestrate seamless appointment scheduling, optimize provider workflows, and deliver exceptional patient experiences. We're seeking a detail-oriented professional passionate about healthcare efficiency to join our growing practice in the heart of Louisville.
Responsibilities
- Manage provider calendars and optimize appointment scheduling across multiple departments
- Coordinate patient appointments, referrals, and follow-ups with precision
- Handle high-volume phone inquiries with professionalism and empathy
- Utilize EHR systems (Epic/EMR) to maintain accurate scheduling data
- Collaborate with clinical teams to resolve scheduling conflicts
- Process insurance verifications and pre-authorizations
- Generate scheduling reports and performance metrics
Qualifications
- Minimum 2 years' experience in medical scheduling or healthcare coordination
- Proficiency with EHR/EMR systems (Epic preferred)
- Exceptional organizational and time-management skills
- Strong communication and interpersonal abilities
- Ability to multitask in a fast-paced environment
- Knowledge of healthcare compliance (HIPAA) protocols
- Associate's degree or equivalent certification required