Job Description
Join our award-winning healthcare team as a Scheduling Coordinator and become the backbone of patient care operations. At Memphis Health Partners, we're revolutionizing healthcare access through innovative scheduling solutions. This pivotal role offers growth potential, competitive benefits, and the chance to impact thousands of lives monthly. If you thrive in dynamic environments and excel at precision, this is your moment to shine in Memphis' thriving medical community.
Responsibilities
- Coordinate complex multi-specialty appointment schedules across 15+ departments
- Optimize provider calendars for maximum patient throughput and satisfaction
- Implement real-time scheduling adjustments for emergency cases
- Train staff on advanced scheduling software protocols
- Analyze scheduling metrics to improve efficiency and reduce wait times
- Manage patient communication for appointment confirmations and changes
- Collaborate with billing department to ensure accurate insurance verification
Qualifications
- 3+ years experience in healthcare or high-volume scheduling
- Expertise in Epic or similar EHR scheduling systems
- Proven ability to manage competing priorities in fast-paced environments
- Strong knowledge of HIPAA compliance protocols
- Exceptional verbal/written communication skills
- Advanced proficiency in Microsoft Office Suite
- Associate's degree in healthcare administration or related field