Job Description
Launch your healthcare career with no prior experience required! Apex Healthcare Solutions is seeking enthusiastic Scheduling Coordinators to join our dynamic team in Raleigh, NC. As a vital member of our administrative staff, you'll ensure seamless patient scheduling, optimize clinic workflows, and deliver exceptional customer service. We provide comprehensive training and career growth opportunities for motivated individuals ready to thrive in a fast-paced medical environment.
Responsibilities
- Coordinate patient appointments across multiple departments using Epic EMR systems
- Manage provider calendars and schedule adjustments efficiently
- Communicate appointment confirmations, reminders, and changes via phone/email
- Verify insurance eligibility and collect demographic information
- Collaborate with clinical teams to resolve scheduling conflicts
- Maintain accurate documentation in compliance with HIPAA regulations
- Support front desk operations during peak hours
Qualifications
- High school diploma or equivalent (college degree preferred)
- Exceptional communication and interpersonal skills
- Strong organizational abilities with attention to detail
- Proficiency in Microsoft Office Suite and willingness to learn EMR systems
- Ability to multitask in a fast-paced healthcare environment
- Customer-focused mindset with problem-solving aptitude
- No prior experience required - we provide full training!