Job Description
Join our dynamic healthcare team as a Scheduling Coordinator and launch your career without prior experience! We provide comprehensive training to help you master our systems while delivering exceptional patient support. This role is perfect for organized individuals who thrive in fast-paced environments and want to make a tangible impact on patient care.
As the first point of contact for patients, you'll coordinate appointments across multiple departments while maintaining accuracy and confidentiality. Our collaborative culture offers mentorship and growth opportunities for dedicated team members. If you're passionate about healthcare administration and ready to grow with us, apply today!
Responsibilities
- Coordinate and schedule patient appointments across multiple departments using Epic EHR system
- Manage provider availability calendars and resolve scheduling conflicts
- Verify insurance eligibility and pre-authorizations for scheduled procedures
- Communicate appointment details to patients via phone, email, and patient portal
- Update patient records with accurate demographic and insurance information
- Collaborate with clinical teams to optimize daily appointment flow
- Handle patient inquiries with empathy and professionalism
Qualifications
- High school diploma or equivalent (no prior experience required)
- Strong organizational skills with attention to detail
- Excellent verbal and written communication abilities
- Proficient with Microsoft Office Suite (Outlook, Word, Excel)
- Ability to multitask in a fast-paced healthcare environment
- Customer-focused mindset with problem-solving aptitude
- Willingness to learn specialized healthcare scheduling systems
- Reliable transportation and consistent attendance