Job Description
We're urgently seeking a highly organized Scheduling Coordinator to join our dynamic healthcare team in Portland, OR. This critical role ensures seamless patient experiences through efficient appointment management, provider coordination, and communication excellence. If you thrive in fast-paced environments and excel at precision, apply today to become part of our award-winning practice.
Responsibilities
- Manage complex provider schedules across multiple departments using advanced scheduling software
- Coordinate patient appointments, referrals, and follow-ups with exceptional attention to detail
- Serve as primary communication liaison between patients, providers, and clinical staff
- Optimize daily workflow through proactive calendar adjustments and conflict resolution
- Maintain accurate electronic health records (EHR) documentation and compliance standards
- Implement patient satisfaction initiatives through personalized scheduling experiences
Qualifications
- 3+ years of professional scheduling experience in healthcare or administrative role
- Expert proficiency in medical scheduling platforms (e.g., Epic, Athenahealth)
- Exceptional communication skills with ability to de-escalate complex situations
- Proven ability to manage competing priorities in high-pressure environments
- Strong attention to detail with 100% accuracy in calendar management
- HIPAA compliance knowledge and data privacy awareness