Job Description
Join our dynamic healthcare team as a Scheduling Coordinator at Sunrise Healthcare Solutions! We're seeking a detail-oriented professional to optimize patient flow and ensure seamless operations across our Tucson clinic. This pivotal role combines administrative excellence with compassionate patient service in a fast-paced environment.
As a key member of our administrative team, you'll leverage your organizational skills to coordinate complex schedules while maintaining HIPAA compliance and delivering exceptional patient experiences. We offer competitive compensation, comprehensive benefits, and opportunities for professional growth within our award-winning healthcare network.
Responsibilities
- Coordinate and manage complex multi-provider schedules across 15+ physicians
- Optimize appointment utilization while maintaining patient wait times under 15 minutes
- Handle patient registration, insurance verification, and pre-authorization processes
- Collaborate with clinical teams to resolve scheduling conflicts and accommodate urgent cases
- Maintain accurate patient records in Epic EHR system with 99.5% data integrity
- Implement continuous improvement initiatives for scheduling efficiency
- Train new staff on scheduling protocols and patient communication standards
Qualifications
- Minimum 2 years of healthcare scheduling experience
- Proficiency in Epic EHR and Microsoft Office Suite
- Certified Medical Administrative Assistant (CMA) preferred
- Exceptional verbal/written communication skills
- Ability to prioritize tasks in high-pressure situations
- Strong knowledge of HIPAA and healthcare compliance
- Experience with multi-specialty coordination
- Associate's degree in healthcare administration or related field