Job Description
Join our dynamic healthcare team as a Scheduling Coordinator at Madison Health Partners! We're seeking a highly organized professional to optimize patient flow and ensure seamless operations in our Madison clinic. This full-time role offers competitive compensation, comprehensive benefits, and the opportunity to make a tangible impact in patient care coordination.
Our ideal candidate thrives in fast-paced environments and possesses exceptional communication skills. You'll be the central hub connecting patients, providers, and staff to deliver exceptional healthcare experiences. If you're passionate about precision and patient advocacy, apply today!
Responsibilities
- Coordinate patient appointments across multiple departments using Epic EMR scheduling system
- Manage provider calendars, ensuring optimal utilization and minimizing wait times
- Handle complex scheduling conflicts with diplomatic problem-solving
- Communicate appointment details to patients via phone, email, and patient portal
- Verify insurance coverage and pre-authorizations prior to appointments
- Maintain accurate scheduling records and generate utilization reports
- Collaborate with clinical staff to address patient needs and preferences
Qualifications
- Associate's degree or equivalent healthcare experience required
- Minimum 2 years' experience in medical scheduling or patient coordination
- Proficiency with Epic EMR or similar electronic health record systems
- Exceptional organizational skills and attention to detail
- Strong verbal and written communication abilities
- Ability to multitask in a high-volume, fast-paced environment
- Knowledge of healthcare regulations and insurance processes
- Customer-focused mindset with conflict resolution expertise