Job Description
We are seeking a dedicated and detail-oriented Scheduling Coordinator to join our growing team in Indianapolis, IN. As a vital link between our patients and medical providers, you will ensure that our operations run smoothly and efficiently every day.
About the Role:
Your primary focus will be managing complex calendars, verifying patient information, and coordinating appointments to minimize wait times. We pride ourselves on providing exceptional patient care, and you will be at the forefront of that experience.
Why Apply?
At Apex Health Solutions, we value our employees. You will enjoy a collaborative work environment, competitive compensation, and opportunities for professional growth.
Responsibilities
- Manage and coordinate complex appointment schedules for healthcare providers and staff.
- Verify patient insurance eligibility and collect required demographic information.
- Utilize Electronic Health Records (EHR) systems to update patient records accurately.
- Resolve scheduling conflicts and adjust calendars to ensure optimal provider utilization.
- Communicate effectively with patients via phone and email regarding upcoming visits.
- Maintain a clean and organized front desk area and filing system.
- Assist with administrative tasks such as data entry and billing inquiries.
Qualifications
- High School Diploma or equivalent required; Associate’s degree preferred.
- Minimum of 2 years of experience in medical scheduling or administrative coordination.
- Proficiency with EHR software (e.g., Epic, AthenaHealth, Cerner) is highly preferred.
- Excellent verbal and written communication skills.
- Strong attention to detail and the ability to multitask in a fast-paced environment.
- Professional demeanor and a customer-service-first attitude.