Job Description
Are you an exceptional organizer looking to drive efficiency in a dynamic healthcare environment? Lexington Health Systems is seeking a detail-oriented Scheduling Coordinator to join our growing team in Lexington, KY.
In this pivotal role, you will serve as the gatekeeper of our operations, ensuring that patient care flows seamlessly. We are looking for a proactive professional who thrives in a fast-paced setting and possesses the communication skills to build lasting relationships with patients and providers alike.
Why Join Us?
- Competitive hourly pay ranging from $18.00 to $24.00.
- Comprehensive benefits package including medical, dental, and vision.
- Opportunities for professional development and career advancement within the region.
- A collaborative and supportive team culture.
Take the next step in your career by applying today!
Responsibilities
- Orchestrate complex patient schedules, managing appointments across multiple providers and departments with precision.
- Act as the primary point of contact for patient inquiries via phone and email, ensuring exceptional customer service.
- Verify patient demographics and insurance information to ensure billing accuracy and compliance.
- Utilize Electronic Health Record (EHR) systems to update records and schedule procedures.
- Handle patient cancellations and rescheduling efficiently to minimize no-show rates.
- Collaborate with clinical staff to optimize daily workflow and resource allocation.
Qualifications
- High School Diploma or GED required; Associate’s degree preferred.
- Previous experience in a medical front office, scheduling, or customer service role.
- Proficiency with EHR software (e.g., Epic, Athenahealth) is a plus.
- Strong organizational skills with the ability to multitask in a high-volume environment.
- Excellent verbal and written communication abilities.
- Must be detail-oriented and possess a professional demeanor.