Job Description
Launch your healthcare career with our paid training program for Scheduling Coordinators! Join Lexington Healthcare Solutions, a leading provider of patient-centered care, and become the backbone of our operations. We're seeking detail-oriented individuals with a passion for customer service to manage complex appointment scheduling, optimize provider workflows, and ensure seamless patient experiences. No prior medical experience required – we provide comprehensive training on our EHR systems, medical terminology, and compliance protocols. Enjoy competitive compensation, comprehensive benefits, and a supportive team environment dedicated to your professional growth.
Responsibilities
- Coordinate provider schedules and manage multi-specialty appointment calendars
- Optimize patient flow and reduce wait times through strategic scheduling
- Verify insurance eligibility and obtain pre-authorizations for procedures
- Communicate appointment changes and reschedule with patients/providers
- Maintain accurate patient records in EHR systems (Epic training provided)
- Collaborate with billing and clinical teams to resolve scheduling conflicts
- Ensure HIPAA compliance and patient confidentiality at all times
Qualifications
- High school diploma or equivalent (college degree preferred)
- Strong organizational skills with attention to detail
- Excellent verbal and written communication abilities
- Proficiency in Microsoft Office Suite and willingness to learn EHR systems
- Customer-focused mindset with problem-solving aptitude
- Ability to manage multiple priorities in a fast-paced environment
- Basic knowledge of healthcare operations (training provided)
- Positive attitude and commitment to continuous learning