Job Description
Join our elite paid training program and launch your career as a Scheduling Coordinator at HealthPro Staffing Solutions! We're seeking motivated individuals in Santa Ana, CA to become integral members of our healthcare administration team. This comprehensive paid training program equips you with industry-specific scheduling expertise, patient communication protocols, and electronic health record (EHR) system mastery – no prior experience required!
Our 8-week paid training covers everything from appointment optimization to insurance verification, ensuring you're job-ready with competitive compensation and benefits. Work alongside healthcare professionals in a dynamic environment where your organizational skills directly impact patient care quality. This is your opportunity to enter a high-demand field with full company support.
Responsibilities
- Coordinate and optimize patient appointment schedules across multiple departments
- Manage electronic calendars using Epic EHR system with 99% accuracy
- Communicate appointment changes to patients via phone, email, and patient portal
- Verify insurance coverage and pre-authorizations before appointments
- Collaborate with providers to accommodate urgent care needs efficiently
- Maintain HIPAA-compliant patient records and scheduling documentation
- Analyze scheduling data to identify workflow improvement opportunities
- Train new staff on scheduling protocols and system navigation
Qualifications
- High school diploma or equivalent (required)
- Strong organizational and time management abilities
- Excellent verbal/written communication skills
- Proficient in Microsoft Office Suite and willing to learn EHR systems
- Ability to multitask in fast-paced healthcare environment
- Must complete paid training program with minimum 90% proficiency
- Detail-oriented with data entry accuracy skills
- Customer service mindset with empathy for patient needs