Job Description
Join our award-winning healthcare team in sunny Jacksonville, Florida! We're seeking a detail-oriented Scheduling Coordinator to optimize patient flow across our multi-specialty practice. Enjoy a $3,000 sign-on bonus and competitive benefits while making a tangible impact on patient care coordination. This hybrid role blends in-office collaboration with remote flexibility in a state-of-the-art facility. Work alongside industry leaders in a culture that values work-life balance and professional growth.
Responsibilities
- Coordinate complex multi-specialty patient appointments across 15+ departments
- Optimize provider schedules using Epic EHR scheduling tools
- Act as primary liaison between patients, providers, and clinical staff
- Manage pre-authorization processes and insurance verification
- Resolve scheduling conflicts with diplomatic problem-solving
- Generate performance reports for department heads
- Maintain 98%+ schedule accuracy in EMR system
Qualifications
- 3+ years medical scheduling experience in ambulatory setting
- Proficiency in Epic EHR scheduling modules
- Strong knowledge of CPT/ICD-10 coding guidelines
- Exceptional communication and conflict resolution skills
- Ability to manage high-volume scheduling (100+ appointments daily)
- Experience with prior authorization workflows
- Certified Medical Administrative Assistant (CMA) preferred
- Spanish bilingual skills highly valued