Job Description
Join our award-winning healthcare team as a Scheduling Coordinator in sunny Phoenix, Arizona! We're offering a competitive $5,000 sign-on bonus for qualified candidates who start before December 31, 2023. This is a unique opportunity to become the central hub of our patient care operations while enjoying Arizona's vibrant lifestyle. We provide comprehensive benefits, career growth opportunities, and a supportive environment where your organizational skills truly shine.
Our ideal candidate thrives in fast-paced settings and possesses exceptional communication abilities. You'll be the first point of contact for patients, providers, and staff, ensuring seamless appointment coordination across multiple departments. If you're passionate about patient experience and possess meticulous attention to detail, we encourage you to apply today!
Responsibilities
- Manage complex multi-specialty appointment scheduling across 15+ provider calendars
- Coordinate patient intake, insurance verification, and pre-visit preparation
- Act as primary liaison between patients, providers, and clinical staff
- Optimize appointment utilization while maintaining patient satisfaction metrics
- Implement and maintain scheduling protocols using Epic EHR system
- Resolve scheduling conflicts and provide real-time operational solutions
- Generate weekly reports on appointment utilization and patient flow
Qualifications
- Minimum 2 years of healthcare scheduling or medical office experience
- Proficiency in Epic EHR or similar electronic health record systems
- Exceptional verbal and written communication skills
- Strong problem-solving abilities with attention to detail
- Experience working in multi-specialty clinic environments preferred
- Knowledge of insurance verification and pre-authorization processes
- Ability to maintain composure during high-pressure situations
- High school diploma or equivalent; associate's degree preferred