Job Description
Are you an organized professional looking to make a tangible impact? MediConnect Services is seeking a detail-oriented Scheduling Coordinator to join our dynamic team in Tampa, FL. In this pivotal role, you will be the first point of contact for our clients, ensuring seamless appointment management and optimal resource allocation. If you excel in fast-paced environments and have a passion for operational efficiency, we want to hear from you.
Why Join Us?
- Competitive salary and comprehensive benefits package.
- Supportive and collaborative work environment.
- Opportunities for professional growth and development.
Your Role:
As a Scheduling Coordinator, you will be responsible for the end-to-end management of our appointment calendar, ensuring that our clients receive timely and professional service. You will act as the bridge between our clients and our service providers, ensuring all logistics are handled with precision and care.
Responsibilities
- Manage and coordinate complex calendars for healthcare providers and high-profile clients.
- Verify patient/client information, insurance details, and medical history to ensure accuracy before appointments.
- Handle a high volume of incoming calls, emails, and online booking inquiries with a professional demeanor.
- Reschedule appointments gracefully while minimizing conflicts and maximizing provider availability.
- Maintain accurate and up-to-date electronic health records (EHR) and scheduling databases.
- Collaborate with clinical and administrative staff to optimize daily schedules and workflow.
- Issue reminders and confirmations to reduce no-show rates.
Qualifications
- High School Diploma or GED required; Associate’s degree in Healthcare Administration or related field is a plus.
- 1-2 years of proven experience in scheduling, administrative support, or healthcare settings.
- Proficient in Microsoft Office Suite and CRM software (e.g., AthenaHealth, Epic, Salesforce).
- Exceptional verbal and written communication skills.
- Strong organizational skills with the ability to multitask and prioritize effectively.
- Ability to work independently while adhering to strict protocols and confidentiality standards.