Job Description
Join our dynamic team as a Scheduling Coordinator with comprehensive paid training! MediSync Solutions is seeking motivated individuals in Richmond, VA to master our healthcare scheduling systems while supporting patient access and provider efficiency. This full-time role includes paid on-the-job training to develop expertise in appointment coordination, calendar management, and patient communication. Enjoy competitive benefits, career advancement opportunities, and a supportive work environment designed to help you thrive.
Responsibilities
- Manage provider schedules across multiple departments using EHR systems
- Coordinate patient appointments and ensure timely access to care
- Communicate effectively with patients, providers, and clinical staff
- Optimize scheduling workflows to minimize wait times and maximize productivity
- Maintain accurate electronic health records and scheduling documentation
- Resolve scheduling conflicts with diplomacy and problem-solving skills
- Support new team members during training and onboarding processes
Qualifications
- High school diploma or equivalent; college degree preferred
- Strong organizational skills and attention to detail
- Excellent written and verbal communication abilities
- Proficient in Microsoft Office Suite (Outlook, Excel, Word)
- Customer-focused mindset with patience and empathy
- Ability to multitask in a fast-paced healthcare environment
- Willingness to learn proprietary scheduling systems during paid training
- Previous healthcare or administrative experience a plus