Job Description
Join TechSolve Solutions as a Senior Night Shift Support Specialist and unlock premium compensation while serving critical infrastructure after hours. This high-impact role offers unmatched work-life balance with 4x10-hour shifts (10 PM - 8 AM), plus exclusive night shift premiums. You'll be the guardian of enterprise systems for Fortune 500 clients, troubleshooting complex issues with cutting-edge tools while enjoying Lincoln's quiet nights.
Why This Role Stands Out:
- Industry-leading compensation with $5k annual night shift bonus
- Zero weekend requirements
- State-of-the-art home office equipment provided
- Accelerated career growth path
Responsibilities
- Provide Tier 3/4 support for enterprise cloud infrastructure (AWS/Azure)
- Resolve critical system outages during overnight hours with SLA adherence
- Implement proactive monitoring scripts for 24/7 environments
- Document complex troubleshooting procedures in knowledge base
- Collaborate with global teams during handover periods
- Lead disaster recovery simulations for off-hours scenarios
- Mentor junior support staff during shift transitions
Qualifications
- 5+ years in enterprise IT support with night shift experience
- Expert-level certifications (AWS/Azure, CompTIA Security+)
- Proficiency in automation tools (Ansible, Terraform)
- Strong scripting skills (Python/Bash)
- Experience with SIEM platforms (Splunk/QRadar)
- CCNP or equivalent network certification
- Ability to work independently with minimal supervision
- Valid Nebraska driver's license for occasional on-site visits