Job Description
Join our award-winning healthcare team as a Senior Scheduling Coordinator and become the backbone of patient care operations! We're seeking a highly organized professional to manage complex appointment calendars for 15+ specialists while ensuring seamless patient experiences. This is your chance to make an immediate impact in a fast-paced environment where precision meets compassion. Start your rewarding career tomorrow with competitive benefits and growth opportunities!
Responsibilities
- Coordinate multi-specialty physician schedules using advanced EHR systems
- Optimize appointment blocks to maximize provider efficiency and patient access
- Handle complex rescheduling requests while maintaining 95%+ patient satisfaction
- Oversee pre-authorization and insurance verification workflows
- Train junior staff on scheduling protocols and software proficiency
- Analyze scheduling metrics to identify bottlenecks and implement solutions
- Collaborate with billing department to ensure accurate documentation
Qualifications
- 3+ years of medical scheduling or healthcare coordination experience
- Expertise in Epic or similar EMR scheduling modules
- CCMA or medical administrative certification preferred
- Advanced proficiency in Microsoft Office Suite
- Proven ability to manage competing priorities under pressure
- Exceptional communication and conflict resolution skills
- Detail-oriented with zero-tolerance for scheduling errors
- California residency required for on-site presence