Job Description
Join Lexington Health Partners as a Senior Scheduling Coordinator and become the backbone of our patient care delivery system. We're seeking a meticulous professional to optimize clinical workflows and ensure seamless appointment scheduling across our multi-specialty practice. This high-impact role combines organizational excellence with patient-centered service in Lexington's premier healthcare network.
Responsibilities
- Coordinate complex multi-provider schedules using Epic EMR system
- Manage patient appointment logistics across 15+ medical specialties
- Resolve scheduling conflicts with 95% accuracy rate
- Implement process improvements reducing patient wait times by 25%
- Train staff on scheduling protocols and EMR functionality
- Generate daily/weekly utilization reports for department heads
- Liaise with billing department for insurance verification compliance
Qualifications
- 3+ years of medical scheduling experience in Epic environment
- Proficiency in calendar management across multiple platforms
- Exceptional communication skills with diverse stakeholders
- Associate degree in healthcare administration or equivalent
- Knowledge of HIPAA compliance and patient privacy regulations
- Ability to manage high-pressure situations with composure
- Advanced Excel skills for reporting and analytics
- Certified Medical Scheduler (CMS) preferred