Job Description
Join Elite Healthcare Partners as a Senior Scheduling Coordinator and become an integral part of our award-winning patient care team. We offer a competitive salary package, comprehensive benefits, and a dynamic work environment in El Paso's thriving healthcare sector. This high-impact role requires exceptional organizational skills and offers significant growth potential within our network of 12 regional clinics.
Why Elite Healthcare Partners?
- Industry-leading compensation with quarterly performance bonuses
- 100% premium-covered health, dental, and vision insurance
- 401(k) with 6% employer match
- Tuition reimbursement for professional certifications
- Flexible hybrid work schedule
Responsibilities
- Coordinate complex multi-specialty physician schedules across 12 El Paso-area clinics using Epic EHR systems
- Optimize patient appointment workflows to reduce wait times by 30%
- Manage high-volume scheduling for 50+ healthcare providers including surgeons and specialists
- Handle urgent patient rescheduling and crisis management protocols
- Collaborate with billing department to ensure accurate insurance pre-authorization
- Train and mentor junior scheduling staff on best practices
- Generate monthly utilization reports for department leadership
Qualifications
- Minimum 3 years of experience in medical scheduling or healthcare coordination
- Expert proficiency with Epic EHR scheduling modules and Calendly
- Certified Medical Administrative Assistant (CMA) or equivalent preferred
- Exceptional written and verbal communication skills in English and Spanish
- Proven ability to manage competing priorities in fast-paced environments
- Advanced knowledge of HIPAA compliance and patient privacy protocols
- Data analysis experience with Excel and scheduling metrics