Job Description
Join our dynamic healthcare team as a Senior Scheduling Coordinator at Metropolitan Healthcare Solutions. This pivotal role requires exceptional organizational skills and a passion for patient care. You'll be the backbone of our clinical operations, ensuring seamless appointment scheduling across multiple departments while maintaining compliance with healthcare regulations. We offer competitive compensation, comprehensive benefits, and a collaborative work environment in Jersey City's thriving medical district.
Responsibilities
- Coordinate complex multi-specialty appointment schedules using Epic EHR systems
- Optimize provider calendars to maximize patient access and minimize wait times
- Manage high-volume appointment rescheduling with patient-centric communication
- Ensure HIPAA compliance in all scheduling documentation and communications
- Collaborate with clinical teams to resolve scheduling conflicts efficiently
- Analyze scheduling metrics to identify improvement opportunities
- Train new staff on scheduling protocols and system usage
Qualifications
- Minimum 3 years of healthcare scheduling experience with EHR systems
- Expert knowledge of HIPAA compliance and healthcare scheduling best practices
- Exceptional communication skills with diverse patient populations
- Advanced proficiency in Microsoft Office Suite and scheduling software
- Proven ability to manage high-pressure scheduling environments
- Associate's degree in healthcare administration or related field
- Experience with multi-location coordination preferred