Job Description
Join Austin's fastest-growing healthcare technology firm as our Senior Scheduling Coordinator and become the backbone of our patient care operations. In this high-impact role, you'll optimize complex multi-specialty schedules, coordinate cross-functional teams, and drive operational excellence. We offer a competitive compensation package, comprehensive benefits, and a dynamic work environment where your expertise directly impacts patient outcomes. If you're a detail-oriented professional seeking a high-paying opportunity in Austin's thriving healthcare sector, apply today to join our award-winning team.
Responsibilities
- Coordinate complex multi-specialty physician schedules across 15+ departments
- Optimize appointment utilization while maintaining 95%+ provider satisfaction
- Implement and maintain scheduling protocols for telehealth and in-person visits
- Collaborate with clinical teams to resolve scheduling conflicts proactively
- Analyze scheduling metrics and implement process improvements
- Train and mentor junior scheduling staff on best practices
- Manage patient rescheduling requests with empathy and efficiency
Qualifications
- 5+ years of experience in healthcare scheduling coordination
- Expert knowledge of Epic EMR scheduling systems
- Proven ability to manage complex multi-stakeholder schedules
- Strong analytical skills with proficiency in scheduling KPI tracking
- Excellent communication skills for cross-departmental coordination
- Ability to work under pressure in fast-paced clinical environments
- Certified Medical Scheduler (CMS) preferred
- Bachelor's degree in Healthcare Administration or related field