Job Description
Join our dynamic healthcare team as an immediate-start Scheduling Coordinator in Charlotte, NC! We're seeking a highly organized professional to streamline patient appointments and optimize clinic operations. Enjoy competitive benefits, flexible scheduling, and a supportive work environment where your skills make a direct impact on patient care.
Responsibilities
- Manage and optimize provider schedules across multiple departments
- Coordinate patient appointments with precision and efficiency
- Handle appointment changes, cancellations, and rescheduling
- Maintain accurate electronic health records (EHR) scheduling data
- Communicate effectively with patients and healthcare providers
- Monitor appointment wait times and implement improvements
- Collaborate with billing and clinical teams for seamless operations
Qualifications
- 2+ years of scheduling or administrative healthcare experience
- Proficiency in EHR systems (Epic or Cerner preferred)
- Exceptional time management and organizational skills
- Strong written and verbal communication abilities
- Ability to multitask in a fast-paced environment
- Knowledge of HIPAA compliance regulations
- Associate degree or equivalent certification preferred