Job Description
Join TechSolutions Inc. immediately for an urgent remote IT Support position in San Jose, GA! We're offering fully equipped home offices including hardware/software to ensure your success. This is your chance to join a forward-thinking company with competitive benefits and growth opportunities. Apply today to start immediately!
Responsibilities
- Provide remote technical support for hardware/software issues
- Configure and maintain provided company equipment
- Resolve network connectivity and security concerns
- Document all troubleshooting procedures
- Train users on new systems and protocols
- Collaborate with cross-functional teams
- Monitor system performance and implement improvements
Qualifications
- 3+ years of remote IT support experience
- Proficiency in Windows/Linux environments
- Certification in CompTIA A+/Network+
- Strong troubleshooting and diagnostic skills
- Excellent communication abilities
- Ability to work independently with minimal supervision
- Experience with remote desktop tools
- Valid Georgia driver's license for equipment delivery coordination