Job Description
Join our dynamic healthcare team as a Scheduling Coordinator and become the backbone of patient care operations! We're urgently seeking a detail-oriented professional to manage complex appointment calendars, optimize provider schedules, and ensure seamless patient experiences. This high-impact role offers competitive compensation, comprehensive benefits, and growth opportunities in Tampa's thriving healthcare sector. If you excel in fast-paced environments and possess exceptional organizational skills, apply today to make a tangible difference in our community.
Responsibilities
- Coordinate multi-specialty provider schedules across 5+ clinical locations
- Manage electronic medical record (EMR) scheduling systems with 99.5% accuracy
- Handle patient appointment changes, rescheduling, and urgent booking requests
- Collaborate with billing and clinical teams to resolve scheduling conflicts
- Generate daily/weekly reports for department heads and leadership
- Maintain compliance with HIPAA and healthcare privacy regulations
Qualifications
- Minimum 2 years' experience in medical scheduling or healthcare administration
- Proficiency in EMR systems (Epic, Athenahealth, or Cerner preferred)
- Exceptional verbal/written communication and customer service skills
- Strong problem-solving abilities with attention to detail
- Ability to manage competing priorities in high-pressure situations
- High school diploma or equivalent; associate's degree preferred