Job Description
We're urgently seeking a dynamic Scheduling Coordinator to join our award-winning healthcare team in Fort Wayne! This critical role ensures seamless operations by managing provider schedules, patient appointments, and interdepartmental coordination. If you thrive in fast-paced environments and excel at logistical precision, we want you on our team. Enjoy competitive compensation, comprehensive benefits, and the opportunity to make a tangible impact in patient care.
Our ideal candidate brings exceptional organizational skills and a passion for customer service. This is a full-time position with immediate availability. Apply today and become part of Fort Wayne's leading healthcare provider!
Responsibilities
- Manage physician schedules across 15+ providers using Epic EMR system
- Coordinate patient appointments, rescheduling, and cancellations with 95%+ accuracy
- Facilitate communication between clinical staff, patients, and ancillary departments
- Optimize appointment slots to maximize provider utilization and minimize patient wait times
- Prepare daily/weekly schedules and distribute to relevant stakeholders
- Resolve scheduling conflicts proactively while maintaining patient satisfaction
- Assist with new patient onboarding and insurance verification processes
Qualifications
- Associate's degree or equivalent experience required; bachelor's preferred
- 2+ years scheduling experience in healthcare or similar fast-paced environment
- Proficiency in Epic EMR, Microsoft Office Suite, and scheduling software
- Exceptional communication skills with ability to multitask under pressure
- Strong attention to detail and problem-solving abilities
- Knowledge of HIPAA compliance and patient privacy regulations
- Ability to work flexible hours including occasional evenings