Job Description
We're urgently seeking a detail-oriented Scheduling Coordinator to join our dynamic healthcare team in Scottsdale, AZ. In this critical role, you'll be the engine of our patient care operations, ensuring seamless appointment scheduling and optimizing provider workflows. If you thrive in fast-paced environments and possess exceptional organizational skills, this is your opportunity to make an immediate impact. Apply today – positions are filling fast!
Responsibilities
- Manage complex provider schedules across multiple departments and locations
- Coordinate patient appointments, rescheduling, and urgent same-day bookings
- Optimize calendar utilization to maximize provider productivity and patient access
- Serve as primary liaison between patients, providers, and clinical staff
- Implement and maintain scheduling protocols for new service lines
- Generate daily/weekly scheduling reports and performance metrics
- Resolve scheduling conflicts with diplomacy and urgency
Qualifications
- 3+ years of professional scheduling experience in healthcare or complex service industry
- Expert proficiency in scheduling software (Epic, Athena, or similar EMR)
- Exceptional communication and conflict resolution skills
- Proven ability to manage high-volume scheduling with 100% accuracy
- Strong attention to detail and time management abilities
- Certified Medical Administrative Assistant (CMA) preferred
- Experience with multi-location coordination
- Ability to thrive in fast-paced, high-stakes environments