Job Description
Join FlexPay Solutions and enjoy the freedom of remote work with same-day pay! We're seeking motivated Customer Specialists in Detroit to provide exceptional support from home. No more waiting for weekly checks – get paid daily for your work. This flexible contract role offers competitive compensation, comprehensive training, and the opportunity to grow with a dynamic team. Work full-time hours with the flexibility of remote work, all while making a real impact in our clients' lives. Apply today and start earning tomorrow!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing, shipping, and product issues with professionalism
- Process orders and update customer records in real-time
- Meet daily performance metrics while maintaining quality standards
- Collaborate with support team to improve customer experience
- Complete daily payment verification and documentation
- Participate in ongoing training to enhance product knowledge
Qualifications
- High school diploma or equivalent; college degree preferred
- 1+ years customer service or call center experience
- Exceptional verbal/written communication skills
- Reliable high-speed internet and quiet home office
- Ability to work independently with minimal supervision
- Basic computer proficiency with CRM software
- Flexible availability including evenings/weekends
- Strong problem-solving and conflict resolution abilities