Job Description
Join FlexPay Solutions, a leader in fintech innovation, as a Remote Customer Specialist with daily pay! Work from the comfort of your San Diego home while supporting our growing client base with exceptional service. This contract role offers immediate compensation and flexible scheduling—no more waiting for weekly or biweekly paychecks!
We provide comprehensive training, state-of-the-art remote tools, and a supportive virtual environment. Perfect for students, gig economy workers, or anyone seeking financial flexibility in sunny San Diego.
Responsibilities
- Handle inbound/outbound customer calls and digital inquiries
- Resolve payment processing issues and account questions
- Document interactions in CRM system with 98% accuracy
- Meet daily performance metrics (25+ interactions/day)
- Collaborate with virtual team leads for continuous improvement
- Adapt to new fintech platforms and compliance updates
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience
- Type 40+ WPM with strong computer literacy
- Quiet home office with reliable internet
- Available for 4-6 hour shifts between 6AM-8PM PST
- Pass background check and drug screening
- Experience with Zendesk or Salesforce (bonus)