Job Description
Join our dynamic team as a Scheduling Coordinator with flexible hours in Washington, DC! Capital Healthcare Solutions is seeking a detail-oriented professional to manage complex appointment scheduling while maintaining exceptional patient experiences. This role offers the ideal work-life balance with adaptable scheduling options, including morning, afternoon, and evening shifts.
Why Choose Us?
• Competitive hourly compensation
• Comprehensive health benefits
• Professional development opportunities
• Modern downtown DC location near metro
Responsibilities
- Coordinate multi-specialty provider schedules across 3+ clinics
- Manage patient appointments via Epic EMR system
- Resolve scheduling conflicts with diplomatic communication
- Optimize provider utilization through data-driven adjustments
- Coordinate telehealth and in-person appointment logistics
- Maintain 95%+ schedule accuracy and patient satisfaction metrics
- Collaborate with billing and clinical teams for seamless operations
Qualifications
- 2+ years healthcare scheduling experience required
- Proficiency in Epic EMR or comparable scheduling platforms
- Exceptional written and verbal communication skills
- Strong problem-solving abilities under pressure
- Associate's degree in healthcare administration or related field
- Flexible availability to cover varied shifts (including weekends)
- Experience with calendar optimization software preferred