Job Description
Join MediSync Toledo as a Scheduling Coordinator and enjoy the perfect work-life balance with our flexible hours! We're seeking a detail-oriented professional to manage our healthcare provider schedules while ensuring seamless patient experiences. This role offers autonomy in scheduling (8am-6pm shifts) with core hours 10am-3pm, making it ideal for students, parents, or professionals seeking flexibility. Our modern clinic environment prioritizes employee growth through continuous training and cross-departmental collaboration.
As a cornerstone of our patient access team, you'll directly impact our community's healthcare accessibility. We provide competitive benefits including health insurance, PTO, and professional development stipends. MediSync Toledo is an equal opportunity employer committed to diversity and inclusion.
Responsibilities
- Manage provider schedules across 3+ departments using Epic EHR system
- Coordinate complex patient appointments including multi-specialty visits
- Optimize daily appointment blocks to maximize provider utilization
- Handle appointment changes, cancellations, and waitlist management
- Communicate schedule updates to providers and clinical staff
- Generate weekly/monthly scheduling reports for department heads
- Train new staff on scheduling protocols and software
- Implement continuous improvement initiatives for scheduling efficiency
Qualifications
- Associate's degree in healthcare administration or related field
- 2+ years scheduling experience in healthcare setting
- Proficiency in EHR systems (Epic preferred)
- Exceptional communication skills with diverse patient populations
- Advanced knowledge of healthcare compliance regulations (HIPAA)
- Ability to prioritize tasks in fast-paced environment
- Strong problem-solving skills for scheduling conflicts
- Flexibility to work occasional evenings/weekends as needed