Job Description
Join our award-winning healthcare team as a Scheduling Coordinator at MediSync Solutions! We're seeking a detail-oriented professional to optimize patient flow and provider efficiency in our Columbus, OH headquarters. This hybrid role offers competitive benefits, growth opportunities, and the chance to make a tangible impact on patient care delivery.
Responsibilities
- Coordinate complex multi-specialty provider schedules across 5+ clinics
- Optimize appointment blocks using Epic EMR systems to reduce patient wait times
- Manage provider availability and resolve scheduling conflicts proactively
- Communicate schedule changes to patients via phone, email, and SMS
- Generate monthly utilization reports for department leadership
- Train new staff on scheduling protocols and EMR functionality
- Collaborate with billing team to ensure accurate insurance verification
Qualifications
- 3+ years scheduling experience in healthcare setting
- Proficiency with Epic EMR or similar scheduling software
- Strong knowledge of CPT/ICD-10 coding and insurance requirements
- Exceptional communication and conflict resolution skills
- Associate's degree in healthcare administration or related field
- Ability to manage competing priorities in fast-paced environment
- Experience generating and analyzing operational reports
- Certified Medical Scheduler (CMS) preferred