Job Description
Join Detroit Medical Group as a Scheduling Coordinator and become the backbone of our patient care operations. We're seeking a detail-oriented professional to optimize our scheduling systems while delivering exceptional patient experiences. In this high-impact role, you'll ensure seamless coordination across departments, reduce wait times, and maintain our reputation for compassionate care. Enjoy competitive benefits, professional growth opportunities, and a supportive team environment in Detroit's thriving healthcare sector.
Responsibilities
- Coordinate complex multi-specialty appointments across 15+ departments
- Optimize provider schedules to maximize patient throughput and minimize wait times
- Manage electronic health record (EHR) scheduling systems with 99% accuracy
- Resolve scheduling conflicts and coordinate urgent patient needs
- Collaborate with billing and clinical teams for verification and pre-authorization
- Implement process improvements to enhance scheduling efficiency
- Maintain strict HIPAA compliance for all patient data
Qualifications
- 3+ years of healthcare scheduling experience
- Proficiency in EHR systems (Epic/EMR preferred)
- Exceptional communication and conflict resolution skills
- Strong attention to detail with proven accuracy in data management
- Ability to manage high-volume scheduling in fast-paced environments
- Certified Medical Administrative Assistant (CMA) preferred
- Experience with prior authorization processes