Job Description
Are you an organized professional looking for a role that offers flexibility and growth?
We are currently seeking a detail-oriented Scheduling Coordinator to join our expanding team in Chandler, AZ. In this role, you will be the heartbeat of our operations, ensuring seamless coordination between our clients and service providers. We pride ourselves on a modern, collaborative environment where your organizational skills are valued and rewarded.
Whether you are looking for a traditional 9-5 or a flexible schedule that accommodates your lifestyle, we offer a competitive compensation package and a supportive culture.
What You Will Do:
- Manage Complex Calendars: Efficiently schedule and coordinate appointments, meetings, and resources using industry-standard scheduling software.
- Client Communication: Serve as the primary point of contact, answering inquiries and confirming appointments via phone and email.
- Conflict Resolution: Proactively identify and resolve scheduling conflicts to minimize downtime and maximize efficiency.
- Record Keeping: Maintain accurate, up-to-date digital records of all appointments and client interactions.
- Process Improvement: Identify opportunities to streamline scheduling workflows and improve overall operational efficiency.
Qualifications:
- Experience: Previous experience in scheduling, administrative coordination, or customer service is preferred.
- Software Proficiency: Must be proficient with Microsoft Office Suite and comfortable learning new scheduling platforms (e.g., Calendly, HubSpot).
- Communication: Exceptional verbal and written communication skills with a professional telephone manner.
- Organization: Strong attention to detail and the ability to multitask in a fast-paced environment.
- Availability: Ability to work flexible hours as required, including some evenings or weekends.
Benefits:
- Competitive salary ($18 - $25/hr)
- Flexible work schedule
- Health, dental, and vision insurance
- Professional development opportunities
Ready to take the next step in your career? Apply today and join the Apex Support Solutions team!
Responsibilities
- Manage and optimize complex appointment calendars to ensure smooth daily operations.
- Communicate professionally with clients, patients, and internal staff via phone, email, and chat.
- Identify and resolve scheduling conflicts or double-bookings immediately.
- Update and maintain accurate records in our CRM and scheduling databases.
- Provide exceptional customer service to ensure high retention rates.
- Collaborate with department heads to forecast staffing needs and adjust schedules accordingly.
Qualifications
- Minimum of 1-2 years of experience in scheduling or administrative coordination.
- Proven proficiency with Microsoft Office Suite (Word, Excel, Outlook).
- Strong organizational skills with the ability to prioritize tasks effectively.
- Excellent written and verbal communication skills.
- Self-motivated with the ability to work independently in a flexible environment.
- High school diploma or equivalent required; Associate’s degree preferred.