Job Description
Join MediSync Health Solutions as a Flexible Scheduling Coordinator and transform how patients access care! We're seeking a detail-oriented professional to optimize appointment workflows in our fast-paced Toledo clinic. Enjoy adaptable hours while supporting our mission of accessible healthcare. This hybrid role balances remote flexibility with on-site collaboration at our modern facility. If you thrive in dynamic environments and excel at balancing multiple priorities, apply today to become an integral part of our patient-centered team!
Responsibilities
- Coordinate patient appointments across multiple departments using EHR systems
- Optimize scheduling efficiency while maintaining 95%+ appointment utilization
- Handle patient inquiries via phone, email, and secure messaging portals
- Collaborate with clinical teams to accommodate urgent and rescheduling needs
- Maintain accurate documentation in compliance with HIPAA regulations
- Analyze scheduling patterns to identify process improvement opportunities
Qualifications
- 2+ years of scheduling or healthcare coordination experience
- Proficiency with EHR systems (Epic or Cerner preferred)
- Exceptional communication and conflict resolution skills
- Ability to manage competing priorities in high-volume settings
- Strong attention to detail with data accuracy requirements
- Flexibility to work between 20-30 hours weekly with variable shifts
- Certified Medical Administrative Assistant (CMAA) a plus