Job Description
Join our dynamic team as a Flexible Scheduling Coordinator and revolutionize healthcare access in Richmond! We're seeking a detail-oriented professional to manage complex appointment systems while ensuring optimal patient flow. Enjoy the freedom of customizable work hours (7am-7pm) to fit your lifestyle while making a tangible impact on community health outcomes. Our collaborative environment offers competitive benefits, ongoing professional development, and the satisfaction of keeping critical healthcare services running smoothly.
Responsibilities
- Coordinate multi-specialty provider schedules across 3+ locations using Epic EMR systems
- Optimize appointment blocks to maximize provider capacity and patient access
- Resolve scheduling conflicts with diplomacy and precision
- Implement real-time adjustments for urgent care and overflow cases
- Generate performance reports on scheduling efficiency and patient wait times
- Train staff on scheduling protocols and system updates
Qualifications
- 3+ years experience in healthcare or administrative scheduling
- Expertise in calendar management software (Outlook, Google Calendar)
- Strong conflict resolution and problem-solving abilities
- EMR system proficiency (Epic preferred)
- Exceptional communication skills across diverse stakeholders
- Ability to work independently with minimal supervision
- Flexibility to adapt to changing priorities and urgent requests