Job Description
Join Philadelphia Medical Group's elite scheduling team and become the backbone of our high-impact healthcare operations. We seek a meticulous Lead Scheduling Coordinator to optimize complex physician schedules, enhance patient access, and drive operational excellence. This premium role offers competitive compensation, comprehensive benefits, and opportunities for professional growth in Philadelphia's thriving healthcare sector. If you're a detail-oriented professional passionate about precision and patient-centered care, apply today to elevate your career with us.
Responsibilities
- Manage and optimize complex multi-specialty physician schedules across 20+ providers
- Coordinate high-volume patient appointments with precision and efficiency
- Implement advanced scheduling protocols to minimize wait times and maximize throughput
- Collaborate with department heads to align schedules with operational goals
- Utilize Epic EHR system for real-time schedule adjustments and conflict resolution
- Analyze scheduling metrics to identify improvement opportunities and implement solutions
- Train and mentor junior scheduling staff on best practices
Qualifications
- 5+ years of healthcare scheduling experience with Epic EHR proficiency
- Bachelor's degree in Healthcare Administration or related field
- Proven expertise in complex multi-provider scheduling environments
- Exceptional communication and conflict resolution skills
- Advanced proficiency in calendar management and scheduling software
- Certified Medical Scheduler (CMS) preferred
- Experience with KPI tracking and process improvement initiatives
- Ability to thrive in fast-paced, high-pressure clinical settings