Job Description
Join our dynamic team as a Night Shift IT Support Specialist and become the backbone of our 24/7 operations. We're seeking tech-savvy professionals to provide critical infrastructure support during overnight hours. This role offers competitive compensation, comprehensive benefits, and opportunities for career growth in a fast-paced environment. If you thrive in after-hours settings and excel at solving complex technical challenges, we want to hear from you!
Responsibilities
- Monitor and maintain company servers, networks, and cloud infrastructure during overnight shifts
- Provide Tier 2/3 technical support for system outages and hardware/software issues
- Execute scheduled maintenance tasks including backups, updates, and security patches
- Document incident reports, resolutions, and knowledge base articles
- Collaborate with global teams during critical system deployments
- Ensure compliance with IT security policies and protocols
- Conduct proactive system health checks and performance optimization
Qualifications
- 3+ years of experience in IT support or system administration
- CompTIA Network+ or AWS/Azure certifications preferred
- Proficiency with Windows Server, Linux, and virtualization technologies
- Strong troubleshooting skills for hardware, software, and network issues
- Experience with ticketing systems (ServiceNow, Jira) and monitoring tools
- Ability to work independently during off-hours with minimal supervision
- Excellent communication skills for cross-departmental collaboration
- Flexibility to work rotating night shifts (10 PM - 6 AM)