Job Description
Are you looking for a direct-hire opportunity where you can truly own your work? Apex Tech Solutions is seeking a dedicated Night Shift Support Specialist to join our Oakland-based team. This is a fantastic opportunity for night owls to enjoy a quieter work environment while ensuring our critical systems run smoothly 24/7.
In this role, you will be the first line of defense for our clients, providing high-level technical support and maintenance during off-peak hours. We value reliability, problem-solving skills, and a proactive approach to system management. If you want to advance your career with a stable company that values its employees, apply today.
Responsibilities
- Monitor server infrastructure and network performance to ensure 99.9% uptime during the night shift.
- Resolve escalated technical tickets and troubleshoot hardware/software issues for internal staff.
- Perform routine system maintenance, security patches, and database backups.
- Document technical issues and resolutions in the ticketing system for the day shift team.
- Collaborate with cross-functional teams to implement long-term technical improvements.
- Ensure compliance with company security protocols and safety standards.
Qualifications
- Minimum of 2 years of experience in technical support, helpdesk, or systems administration.
- Proven ability to work independently and maintain high productivity during night hours.
- Strong knowledge of Windows Server, Active Directory, and basic networking concepts.
- Excellent verbal and written communication skills to document issues clearly.
- Associate degree in Information Technology or equivalent technical certification.