Job Description
Launch Your Career with Paid Training
We are seeking a dedicated and organized Scheduling Coordinator to join our dynamic team in Santa Ana, CA. This is an excellent opportunity for individuals looking to start a rewarding career in healthcare administration. We offer comprehensive paid training programs designed to equip you with the skills needed to excel in a fast-paced medical environment.
Why Join Us?
- Competitive Pay: Earn between $18.00 - $25.00 per hour based on experience.
- Paid Training: No prior experience required; we provide all the tools and education you need.
- Modern Environment: Work in a state-of-the-art facility with a supportive culture.
- Growth Opportunities: Clear pathways for advancement within the company.
Responsibilities
- Manage and coordinate complex appointment schedules for medical professionals and patients.
- Greet patients warmly and check them in upon arrival to ensure a seamless experience.
- Communicate effectively via phone, email, and in-person to resolve scheduling conflicts.
- Maintain accurate and up-to-date patient records and documentation in the scheduling system.
- Process insurance verification and referrals to ensure timely service delivery.
- Assist in answering high-volume inbound calls and directing inquiries to the appropriate departments.
- Collaborate with clinical staff to optimize daily workflow and resource allocation.
Qualifications
- High school diploma or GED required; associate degree preferred.
- Strong interpersonal and communication skills with a focus on customer service excellence.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and electronic health records systems.
- Ability to multitask effectively in a busy, fast-paced environment.
- Detail-oriented with a high level of accuracy in data entry and record-keeping.
- Must be reliable, punctual, and able to work a full-time schedule.
- Valid California driver's license and access to a vehicle may be required.
Skills
Scheduling Software, Medical Billing, Patient Relations, Time Management, MS Office, Electronic Health Records (EHR)
Responsibilities
- Manage and coordinate complex appointment schedules for medical professionals and patients.
- Greet patients warmly and check them in upon arrival to ensure a seamless experience.
- Communicate effectively via phone, email, and in-person to resolve scheduling conflicts.
- Maintain accurate and up-to-date patient records and documentation in the scheduling system.
- Process insurance verification and referrals to ensure timely service delivery.
- Assist in answering high-volume inbound calls and directing inquiries to the appropriate departments.
- Collaborate with clinical staff to optimize daily workflow and resource allocation.
Qualifications
- High school diploma or GED required; associate degree preferred.
- Strong interpersonal and communication skills with a focus on customer service excellence.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and electronic health records systems.
- Ability to multitask effectively in a busy, fast-paced environment.
- Detail-oriented with a high level of accuracy in data entry and record-keeping.
- Must be reliable, punctual, and able to work a full-time schedule.
- Valid California driver's license and access to a vehicle may be required.