Job Description
We are looking for a dedicated and organized Scheduling Coordinator to join our dynamic team in St. Petersburg, FL. This is a fantastic opportunity for individuals seeking to launch a career in healthcare administration with paid training provided.
As a key member of our front office team, you will play a crucial role in ensuring our patients receive timely care while maintaining our high standards of service excellence. If you are a proactive problem solver with a passion for helping others, we want to hear from you.
Why Join Us?
- Paid Training Program: Comprehensive on-the-job training to jumpstart your career.
- Competitive Compensation: Earn a competitive hourly wage with growth potential.
- Modern Environment: Work in a supportive, collaborative, and technology-driven setting.
Apply today to begin your journey with Apex Healthcare Solutions.
Responsibilities
- Manage Patient Schedules: Coordinate appointments, referrals, and follow-ups using our Electronic Health Record (EHR) system.
- Facilitate Communication: Act as the primary point of contact for patients, answering inquiries and confirming visit details via phone and email.
- Verify Insurance: Check patient insurance coverage and verify eligibility before appointments to ensure smooth billing processes.
- Support Onboarding: Assist in the orientation and training of new staff members within the scheduling department.
- Data Entry: Maintain accurate and up-to-date records for all patient demographics and visit history.
- Operational Support: Assist the front desk team with check-in processes and patient check-outs as needed.
- Conflict Resolution: Handle scheduling conflicts professionally to minimize patient no-shows and wait times.
Qualifications
- Education: High School Diploma or GED required; Associate’s degree in Healthcare Administration preferred.
- Experience: Previous experience in a medical or customer service setting is a plus, but not mandatory for our paid training program.
- Skills: Strong proficiency with Microsoft Office Suite (Outlook, Excel, Word) and EHR software.
- Communication: Excellent verbal and written communication skills with a patient-centered approach.
- Organization: Exceptional attention to detail and the ability to prioritize tasks in a fast-paced environment.
- Reliability: Must be punctual, dependable, and able to pass a background check.